Privacy Policy


Thank you for taking the time to read our privacy notice.

We are a not for profit road running organisation.

We recognise the trust you place in us when you share your personal information with us. We are committed to operating with openness, honesty and transparency.

In this notice, we provide you with details of the personal information we collect when we engage with you, how we will use and look after your personal information, your privacy rights and how the law protects you.

1. Important information and who we are


In this privacy notice, we provide you with information on how we collect and use (process) your personal information.


We are a not for profit road running organisation based in Stevenage, Hertfordshire. We are affiliated to the Association of Running Clubs (ARC). In this notice we refer to these to our organisation as “we”, “us” or “our”.

We are responsible for looking after your personal information.

Our Chairman is responsible for any questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your rights, please contact our Chairman using the contact details set out below.


Our full details if you wish to contact us are:

Full name of legal entity: Stevenage Phoenix Running Club

Name or title: Chairman

Email address:


You have the right to make a complaint or raise any concerns you have that relate to our approach to your personal information to the Information Commissioner’s Office (ICO – the ICO is the UK regulatory authority for data protection issues ( We would appreciate it if you could please let us know if you contact the ICO. If you feel able to contact us before you contact the ICO, we will take your concerns seriously and we promise to work with you to resolve any issues that you have (noting that we will tell you if you should refer the issue to the ICO and that we may also need to tell the ICO).


This privacy notice was last updated on 28 August 2022..

Please note that we may update this privacy notice from time to time and will publish any update on our websites. If we make significant changes to this notice, we will directly inform you of these changes where reasonably practicable (for example, if we have your email address, we will email you).


It is important that the personal information we hold about you is accurate and current. Please Contact Us to provide an update if your personal information changes.

2. The types of personal information we collect about you

Personal information is any information relating to an identified or identifiable individual. We may collect, use, store and transfer different kinds of personal information about you when we engage with you, including:

Identity information including your name, gender and date of birth.
Contact information including your postal address, email address and telephone numbers.
Usage information including information about how you use our website, products and services.

We do not generally collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. There may be occasions where we collect a limited amount of health information (for example, if you take part in any event which requires physical activity, we may ask for certain medical information to ensure you are able to safety participate in the event). We will only collect such health information where we have your explicit consent.

3. How we collect your personal information

We collect personal information in the following ways:

Directly from you – when you applied for and/or renewed your membership with the organisation.
Cookies (and automated technologies or interactions) – we may automatically collect technical information about your equipment, browsing actions and patterns. We collect this personal information by using cookies, server logs and other similar technologies. Please see below for more information on cookies.
Third parties – we may receive personal information about you from various third parties including technical data from analytics partners like Google.
Third Party Websites – when you use our websites or otherwise engage with us, you may receive links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we would please encourage you to read the privacy notice of every website you visit as that will govern how that website will process your personal information.

4. Legal basis for processing your personal information

UK data protection law (the General Data Protection Regulation) requires us to have a “legal basis” for processing (using) your personal data. The legal basis we rely on are:

Where we have your specific consent to use your personal information for a specific purpose (for example, where we contact you by email).
Where we process your personal information for our legitimate interests (or those of a third party). Please see “Legitimate Interests” – below.
Where the processing of personal information is necessary to perform a contract with you.
Where the processing of personal information is necessary to comply with a legal or regulatory obligation that applies to us (for example, in some instances, we may be required to share your information with ARC, Information Commissionaires Office, other regulators or law enforcement agencies) or to use your information for due diligence or ethical screening purposes.

5. How we use your personal information

We will not sell your personal information (and we also do not buy personal information). We only wish to contact you in a way that is consistent with our relationship (how you would expect to be contacted and with materials you would expect to receive from us).

Our communications may include information about our objective and activities. We will use your personal information to tailor and target our communications to you.

We will use your personal information:

To send you emails to keep you up to date with the organisation’s activities.
To contact you by phone.

For the provision of services or “administration” – this may include:
Dealing with club products and including regular news communications.
Managing our events.
When you contact us (for example, to ask questions).
If you provide any content to us.
Administer our websites, monitoring website use (to enable us to improve user experience).
Responding to your enquiries, contacts or requests about your personal information.
Notifying you about changes or updates to the website or our services.
Display content in a device appropriate way (for example, if you are using a mobile).
For internal record keeping (we will keep a record of our relationship).
To process and administer your application to become a member of the club.


When we use our legitimate interests as the legal basis for processing your personal information, we will consider and balance any potential impact on you and your rights before we process your personal information. We will only then proceed where we believe our interests are not overridden by the impact on you. Our legitimate interests include the interests of our organisation in conducting and managing our operations to enable us to give you the best service and the best and most secure experience. Specific examples of this include:

Sending you information to your postal or e mail address


If you would like us to:

Stop using your personal information for any of the purposes set out above and/or
Stop sending you news materials or other communication
Please Contact Us at any time and we will update our records to reflect your preferences.


We will generally deem specific consent you have provided us in relation to email materials to be valid for the period of 24 months from the date you last provide us with consent (so that, if you do not renew your consent within the 24 month period after you have given us consent, we will stop sending you marketing emails.


You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Please see our Cookies Policy for more details.


We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please Contact us.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

6. Disclosures of your personal information

We may share your personal information with the following third parties set out below:

Association of Road Running Clubs (ARC) This is the organisation we affiliate to. There may be times where we have to share information with them in order to comply for insurance purposes (for example, in the case of a running accident).

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

7. Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those members of the club management team who have a need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention - How long will we retain your personal information?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

At the end of an agreed retention period your information will be securely and confidentially destroyed.

9. Your rights to your personal information

Under certain circumstances, you have rights under data protection laws in relation to your personal information:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information in certain circumstances e.g. where it is no longer necessary for us to retain it. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal information where we are relying on the legitimate interest basis (or those of a third party) or where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your personal information which override your rights and freedoms.
  • Request restriction of processing of your personal information in certain circumstances.
  • Request the portability of your personal information to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
    Withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please Contact Us.


You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.


We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.


We try to respond to all legitimate requests within 30 days. Occasionally it may take us longer than 30 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

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